Grounded
From your notes only
The AI answers from the knowledge base you write, and is told never to invent prices, dates or policies. When the answer is not there, it says a teammate will follow up and hands over to you.
Inbox and DM automation
Answer every message,even when you are not looking.
Instagram and Facebook comments and direct messages arrive in one inbox. Set rules for the questions you answer every day, and take over by hand whenever you want.
What should happen automatically?
Included on every plan. Instagram and Facebook are waiting for Meta to approve our app, so connecting them opens to new workspaces soon.
Inbox
- Llucia.mCROISSANT 🙏
- PPablo R.Are you open on Sunday?
- Aanna.bakesThank you!!
- MMarta G.Do you do gluten free?
Comment on your post “Almond croissants are back”
lucia.m CROISSANT 🙏
Rules you can switch on
Each one is a short setup, and you can test it with a simulation before it touches a real conversation.
Comment to DM
Someone comments a keyword on a post. They get a public reply, and a private message with your link or answer. Attach the keyword to a post when you publish it.
Comment: “CROISSANT”
Link sent by DM to lucia.m
Comment to DM
Watch a rule run, step by step
Comment to DM is the most popular rule. This is what happens, in order, inside Meta's rules.
WhenSomeone comments “CROISSANT”
CheckKeyword matches this post’s rule
ThenReply publicly, DM the pre-order link
AndTag the contact “pre-order”
TrackCount the click in Reports
AI replies, with limits you set
This is the part most likely to go wrong, so it is the most restricted.
Your pace
Suggest, or send
Start in suggest mode, where nothing is sent until you press send. Switch to automatic when you trust it.
Transparent
Disclosed and capped
Replies can say they are automated. Each plan has a monthly allowance of AI replies, and when it is used up new messages wait for a person.
Boundaries
Never a decision about someone
AI is not used for anything with legal or similarly significant effects on a person.
What the rules mean for you
Honest answers about Meta's limits, because they shape what is possible.
The 24-hour window
You can message someone within 24 hours of their last message to you. Outside that window, nothing automated can be sent.
One private reply per comment
A comment can be answered with one private message, within 7 days of the comment.
No cold broadcasts
You cannot send bulk messages to people who have not contacted you. A broadcast only goes to people who opted in and are still inside the window.
Meta approves the app first
Instagram and Facebook need to approve our app before new workspaces can connect them. If that has not happened yet, the pricing and home pages say so.
Bots can say they are bots
Automated and AI replies can carry a disclosure, in your own wording.
A person on request
Anyone who writes “human” or “talk to a person” is handed to you, and automation stops for that conversation.
Your inbox, your control
Take over any time
Pause automation for one conversation and answer by hand. Tag contacts and leave notes for your team.
Nothing is lost
If your workspace is ever locked for non-payment, messages are still received and kept, just not answered, until it is paid.
AI on a leash
Off, suggest, or send. It answers only from the notes and pages you give it, within your plan's allowance.
Common questions
Will my account get banned for automating replies?
AnyPoster only uses Meta's official messaging API and enforces its rules: replies within 24 hours of the person's last message (7 days for a person replying with the Human Agent permission), one private reply per comment within 7 days, and no unsolicited broadcasts. We cannot promise how Meta enforces its own policies, but the product will not let you send what the rules forbid.
Does it tell people a bot is replying?
Automated and AI replies can carry a disclosure, and you choose the wording. Anyone who writes “human” or “talk to a person” is handed to you, and automation stops for that conversation.
Can the AI answer on its own?
You choose: off, suggest a reply for you to send, or send automatically. It answers only from the notes and pages you give it, and it has an allowance per plan so a flood of messages cannot run up a bill.
Where do the messages go when I'm away?
They wait in the inbox. If your workspace is ever locked for non-payment, messages are still received and kept, just not answered, until it is paid.
Set up your first auto-reply
It takes about ten minutes: connect an account, write one answer, test it in the simulator.